There are different times when you may need a password or PIN code with your idCAT Certificate. Below you will find the details.

I don't remember the "personal code" needed for the download

At the Registration Entity, when you apply for the idCAT Certificate, they make you enter a “personal code” that only you know .

If now, when downloading the certificate, you do not remember it:

    • There is no way to recover it (it's done this way for security: only you know it )
    • You have 10 attempts over 90 days
    • If you do not remember, you must request a new idCAT Certificate in person at a idCAT Registration Entity and be sure to indicate a personal code that is easy for you to remember.
I don't remember the "management code" required for installation

You will find this code at:

Note: If you obtained the idCAT certificate before September 13, 2023 , you will find this code named "download code" .

I do not remember the use PIN of the idCAT Certificate

When you install the idCAT Certificate you have the option of adding a PIN for use that will be requested every time you want to identify yourself or sign with the certificate. You must bear in mind that:

    • This PIN is optional and by default the certificate is not installed with a PIN.
    • The code you enter cannot be recovered, it is important that it is a secure code, but that you can easily remember.
    • In case you forget it:
        • If you saved the certificate file when you downloaded it, just install it again without a PIN or with a new one that you can easily remember.
        • If you do not have the original file, you must request a new idCAT Certificate in person at a idCAT Registration Entity.
I do not remember the password set during the export of the idCAT Certificate

If you have exported or backed up your idCAT Certificate, you will have set a password to protect the certificate.

    • If you don't remember it , and you still have access to the computer where you have it installed, make a new export by entering a password that you can easily remember.
    • If you can't do a new export (e.g. you no longer have the computer it was installed on), you should keep in mind that:
        • Attempts are infinite and no blocking
        • Password cannot be recovered (it's between you and your computer)
        • If you cannot remember it, you must request a new idCAT Certificate in person at a idCAT Registration Entity.