If you have any specific questions about the online management or procedure you are carrying out , you should contact the organization with which you were doing it. Consult the web address of the Electronic Headquarters of the organizations of Catalonia to contact them.
Remember that before using the idCAT Certificate you must download and install it on the device where you want to use it .
The idCAT Certificat is a digital identifier that is installed in the browser , guaranteeing your identity on the Internet and allowing you to access the different procedures and procedures offered by many public administrations. It lasts for 4 years.
Once you have downloaded and installed the idCAT Certificat, the steps to follow to use it are:
1. Access the online procedure or management you want to carry out from the website of the responsible body with which you want to carry out the procedure. You can carry out the procedure from your computer, mobile phone or tablet, as long as you have idCAT Certificat installed.
At the time of identification, this screen will appear:
2. Select the " digital certificate " option and press the certificate with your name and issuer EC-Ciutadania.
You will be asked for a password if you have protected the idCAT Certificat with a PIN for use during installation.
Note: On Mac operating systems, when using the idCAT certificate, you may be asked for your Mac login password (Private Key).
3. Once done, you will access the online procedure or management and you can continue with the processing following the steps of the responsible body:
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