Contact AOC Support
At AOC, we can help you with the idCAT Certificate.
If you have questions about the procedure you are doing, please contact the organization you are managing it with.
Here are the contacts for some of the main administrations:
- City Councils, County Councils, and Provincial Councils: contact them through their electronic headquarters.
- Government of Catalonia: contact them through 012 or the Gencat page.
- Universities: contact them through their electronic headquarters.
- General State Administration: contact them through 060 or the AGE page.
If your inquiry is about other AOC tools (electronic notifications, invoices, representations, etc.), visit the AOC Support Portal, and select the tool for which you need support.
If your question is not about an AOC tool or service, we will not be able to offer support.
If you encounter any issues during the request or download and installation of your idCAT Certificate, consult the following articles:
If you have any questions or issues regarding the use of your idCAT Certificate, consult the following articles:
There may be a waiting time
900 90 50 90 (free)
931 22 32 23 (calls from abroad)
Monday to Friday from 8am to 7pm