There are several times when you use a password or PIN with your idCAT Certificate:

  1. When you download the idCAT Certificate:
    • At the Registration Entity, when you request it, they make you enter a "personal code" that only you know. If you don't remember it now, there's no way to get it back (it's done this way for security: only you know it)
    • You have 10 attempts over 90 days
    • If you do not remember, you must request a new IDCAT Certificate in person
  2. When you install the idCAT Certificate for the first time:
    • In the email you received you will find the "Download Code" that you will use to install the certificate when the installation assistant asks you for the password.
  3. If you export to another computer or backup your idCAT Certificate, you must enter a password:
    • If you don't remember it, and you still can, do a new export with a password that you can easily remember.
    • If you cannot make a new export (for example, you no longer have the equipment on which it was installed), you must bear in mind that:
      • Attempts are infinite and no blocking
      • Password cannot be recovered (it's between you and your computer)
      • If you do not remember, you must request a new IDCAT Certificate in person
  4. IDCAT Certificate use PIN:
    • When you install the idCAT Certificate you have the option of adding a user PIN that will be asked each time you want to identify yourself or sign with the certificate.
    • This PIN is optional and by default the certificate is not installed with a PIN.
    • The code you enter cannot be recovered, it is important that it is a secure code, but that you can easily remember.
    • In case you forget it:
      • If you saved the certificate file when you downloaded it, just install it again without a PIN or with a new one that you can easily remember.
      • If you do not have the original file, you must request a new IDCAT Certificate in person.